Refund policy

All items purchased at a reduced price (on sale) are final (no refunds, no exchanges).

Exchange or refund on returned items upon previous mutual agreement only. Please confirm with us before returning any items. All claims regarding returns, incomplete orders or manufacturing defects must be made within 14 days upon reception of the order.

Place the item in its original product bag and ship it using appropriate packaging or shipping supplies. Please indicate on the outside package that it is “Returned Goods/Products”. Include a copy of the invoice on which is indicated the reason for the return such as a refund or exchange (Note: Refunds issued on products only. All shipping fees are the responsibility of the client).

Products which have been used, washed, damaged, altered, by the user will not be accepted. Books, embroidered items, and belts with label changed to a karate style or association label are not accepted for refund or exchange. All shipping fees regarding returns or exchanges are at the expense of the customer. Items and their packaging returned in a condition other than originally provided can incur a fee.